Website accessibility
Building and maintaining an accessible PC and mobile website
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The state of public sector digital strategy: Insights from experts
As the Public Sector matures their digital presence and engagement, Shirley Ayres, CEO of Aspire Knowledge interviewed Rob McCarthy, CEO of GOSS Interactive to uncover the insights they have learned from over 10 years working within the sector.
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XML Over HTTP Form Action
The XML over HTTP form action allows the data submitted via an GOSS iCM v9 form to be sent electronically to another location. This could perhaps be some custom code or a middleware service which then triggers a workflow.
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Charity social media benchmarking survey
In partnership with GOSS Interactive, Aspire Knowledge has conducted a survey of charities to benchmark social media and digital communications usage.
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Endurance charity walk to raise money for St Lukes Hospice
The GOSS girls walked 13 miles, setting off at midnight around the streets of Plymouth on a Saturday night.
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myCMS and the Web of Data - IKS Community Workshop review
Recently GOSS attended the latest IKS Project workshop in Paris.
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Charity social media benchmarking survey
In partnership with GOSS Interactive, Aspire Knowledge is conducting a survey of charities to benchmark social media and digital communications usage.
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Social media for digital marketing - Increase Awareness
Social media has massive potential but its scale can be overwhelming. However, once you have defined your strategy and have an idea of what you are looking to achieve, there is possibly no tool more powerful than social media.
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Social media for digital marketing - Encourage Interaction
In this second part of using social media for digital marketing, I will look at encouraging interaction.
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Social media for digital marketing - Drive Transactions
In this third part of using social media for digital marketing, I will look at driving transactions.
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Social media for digital marketing - Understand Sustainability
In this forth part of using social media for digital marketing, I will look at understand sustainability.
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Social media for digital marketing - Manage Risks
In this fifth part of using social media for digital marketing, I will look at managing risks.
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Click here to donate - what's wrong with online engagement
At the Third Sector Digital Communication and Social Media Convention, Simon Smith and Jens Sorensen from GOSS presented the stream titled "Click here to donate - understanding what's wrong with online engagement today."
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Third Sector Digital Communications and Social Media convention - Day 2
Third Sector Digital Communications and Social Media convention - Day 2
14th June 2011, Mermaid Theatre, London
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Third Sector Digital Communications and Social Media convention - Day 1
Third Sector Digital Communications and Social Media convention - Day 1
13th June 2011, Mermaid Theatre, London
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Charities fail their supporters with poor digital engagement
Following our recent survey we revealed that a huge 72% of the UK's largest charities are still using PDF forms on their websites to try and gather details and register donor support.
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10 tips for charity landing page optimisation
Whether you are driving a handful of visitors or significant traffic for a campaign from emails, online adverts, SEO, social media or offline activity, you still need to ensure that you have an optimised landing page to increase the chances of converting your website visitors.
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Custom Event Handling in GOSS iCM
Developers have the ability to write plugins that interact with GOSS iCM.
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Integration with IKS FISE to bring semantic web technology to GOSS iCM
Like most good Content Management Systems, GOSS iCM is designed to manage unstructured documents. This means that content authors can write articles covering any subject in any style without being constrained by built-in limitations.
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Better Serving Your Citizens - Embracing Change in Difficult Times
In this 1st article of our "Better Serving Your Citizens" series, this post highlights the real issues, experiences and changes required to enable Local Authorities to embrace change and deliver more with less whilst still better serving their citizens.
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Using web analytics insight to manage charity marketing campaigns
Best practice use of landing pages, Web Content Management and analytics can improve campaign conversion rates.
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Website optimisation for charities to reduce donor acquisition costs
A successful charity will use a plethora of techniques to ensure their website is as lean and efficient as possible.
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Digital donor promise and fundraising best practice
A recent survey by has indicated attitudes to giving in relation to how donations are spent.
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Better Serving Your Citizens - Capturing Their Hearts
In this 2nd article of our "Better Serving Your Citizens" series, this post highlights the real issues, experiences and changes required to enable Local Authorities to capture the hearts of their staff to empower them to make services better for your citizens.
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Fully transactional websites and buzzwords
Local Government is always full of the latest industry buzzword. In the last few years we've seen the likes of sustainable communities, step-change, joined-up, streamlined and community engagement.
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GOSS response to SOCITM Better Connected 2011
GOSS response to SOCITM Better Connected 2011
A new report is out about how "useful, usable, and used" council websites are. But what should you read into it?
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85% of charity websites are not "very good"
I recently read a research survey published by Civil Society IT in which charity staff were asked to rate the effectiveness of their own websites. The research showed that a just 15% of participants rated their sites as "very good. The majority choosing good, average or poor.
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7 reasons why charities need to invest in the mobile web
Whilst apps appear to be in vogue at the moment and seem an attractive way to target young donors, providing a mobile version of your website with compelling content and an easy-to-use donor process may be more beneficial.
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Lifetracks personalisation, blogs and youth support
Java youth engaging website
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Tips for using CRM/CMS integration to increase donations for charities
Unsurprisingly, every-day web usage has grown to 60% of UK adults (Office of National Statistics). And the steady increase in visitors to websites, coupled with technological development of internet innovation has affected how charities have evolved their digital strategy.
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Tips for using Email to increase donations online
The combination of the Data Act 1998 and improvements in email technology have resulted in marketers being able to target opt-in supporters to aid fundraising.
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Tips for using Email and CRM segmentation to increase donations
Best practice charity Customer Relationship Management (CRM) segmentation can be used with email marketing tools to maximise ROI.
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Tips for using Social Media to increase donations
I attended the excellent CHASE 2011 (The Charities and Associations Exhibition) conference this week. The first two sessions I attended were both about harnessing the power of Social Media.
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North Yorkshire snow information
Heavy snow causes spike in web traffic as residence search for information.
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Gimi - youth portal
Up-dated design and functionality
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UK Film Council smart data presentation
Java geo-specific web presentation of video and information.
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Radarhomes faceted search
Java web presentation of data.
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West Berkshire service status update
Instant service status updating.
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Embedding tag clouds
Create a tag cloud and embed it into a website
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Guildford website launch
Fully featured new website for Guildford Borough Council
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Rother website re-launch
Fully featured re-launched website for Rother District Council
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Chichester District Council accessible site re-design
Changes and improvements to Chichester District Council site with Shaw Trust approval
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Chichester District Council new web functionality
Designed and built by Chichester DC's in-house developers.
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Re-use content - embed Twitter quotes
Place Twitter quotes in your articles
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Facebook and the social web
Changes and improvements to Facebook for your websites
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Facebook Like Button
Instant service status updating.
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Facebook Recommendations
See who has recommended which pages on a site.
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Facebook Comments and Live Stream
More Facebook social sharing
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SOCITM Insight Chief Executive Report
What should Chief Executives ask of their websites (applies to private and public sector)
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West Berkshire service status
Instant service status updating.
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Search and Find
Finding information on line, reducing avoidable contact.
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Bit.ly Firefox tool
See full URL and number of clicks on Bit.ly links
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Flickr - map your sets
imapflickr - share your photos on a map
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Flickr - creating sets
Group your Flickr images in to albums!
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Flickr - upload photos
Get your images out their!
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Visit Swansea Bay website and use of Social Media
Twitter, Facebook, Delicious, Flickr
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Embedding a Delicious tag cloud
Creating and embedding a Delicious tag cloud in your website.
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Publishing web content to Twitter
Setting up an RSS template and Twitter Feed to publish content to Twitter in 5 minutes
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SOCITM Insight website take-up and channel benchmarking review
Failure to find information costs money
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Unlimited subsite creation
Powerful marketing tools
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Swansea Council snow alerts on twitter
Using Web 2.0 to communicate urgent news
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Brittany Ferries map / faceted search
Map based holiday search with great features
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North Lanarkshire advent calendar (medial library)
Creative marketing at Christmas
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Embedding Flickr in your website
Share Social Media
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Brittany Ferries faceted search
Making your content searchable
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Creating an RSS page
Get your content consumed
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Using Inlines for Social Media sharing
Get your content out there
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Publishing your LinkedIn status to Twitter
And visa-versa
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Embedding maps using Inlines
Publishing Google Gadgets
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Neat tag cloud on South Kesteven's website
It changes based on the context of the area you are in.
