Content Navigation Workshop

This interactive workshop is used to review and improve both navigation and content for an intranet or internet site

By the end of the course, you will have reviewed navigation structure to make your site easier to use, streamlining customer journeys, and audit your site content.

Typical content

Who are your customers and what do they want?

  • Who will create and and who will manage your site content?
  • Customer scenarios: personalised discussion/workshop.
  • Mapping user journeys.

Content Audit

  • Inventory: what have you got?
  • Audit: What do you need?
  • Analyse: What's being viewed?
  • Discussion: Metrics and user journeys

Managing Content Intelligently

  • Top Tasks: Long necks and tails
  • Review: Information architecture vs user journeys
  • Writing for the web overview
  • Common templates and their best use

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Course information
Class sizeNo Maximum
DateOn request
LocationYour office or GOSS training suite
TrainerMarie Crosby or Aerynne Russell
Duration1 day
Price per organisationOn application
Skill levelLow
Delivery styleWorkshop