GOSS iCM Administrator (GOSS iCM Power User)

At the end of the GOSS iCM Administrator course, you will have an understanding of the available security tools within GOSS iCM. In the course you will create GOSS iCM Users and Groups, set approval requirements and review logs for completed actions. You'll also learn how to set guidelines for content created within GOSS iCM.

The iCM Administrator course is a one day course that provides an understanding of the tasks involved to manage iCM.  Each course is tailored to meet the needs of the delegates on the course. During the course some elements are very hands-on and others are normally covered by discussions and illustrations.  

We recommend that iCM security, logs, reports and Scheduled tasks are detailed within the course.  This is to ensure that security can later be implemented, audit information can be retrieved and that iCM knows to update search indexes, look for articles to move or when to send email reminders onto content owners. 

In addition to the above, the course could detail how to implement an approval process, use version policies and other tasks to maintain the website/intranet.  It is aimed at users who have completed the iCM Editor course and will be involved in the maintenance of the website/intranet.

Typical content

GOSS iCM Security

  • Creation of GOSS iCM users, GOSS iCM groups, privileges and content
  • Security log

Approvals (workflow)

  • Creating and testing approval requirements
  • Approvals log


  • GOSS iCM configuration
  • Templates
  • Cache
  • Questions and answers session

Sample Agenda:

1 Day Duration


Format for the day


09:00 - 09:30

Arrival, Set-up



  • Introductions
  • Discussion of iCM security and importance of planning
  • Creation of iCM users and groups
  • Discussion on group shortcuts
  • Assigning group privileges and content






  • Review of Management/Logs/Security Logs
  • Review of Management/Reports
  • Discussion on approvals including the order of precedence used with multi-levelled approval
  • Creation of an Article approval Requirement
  • Test approval Requirement
  • Overview "Exclude Approvals"



Lunch Break



  • Review of Management/System Configuration Scheduled Tasks including timeouts, and external link testing
  • Review of templates and constraints
  • Review of Management/Locked Items and de-cache site




Coffee Break



  • Review of version control policies and rolling back an article to a previous version
  • Review of Autoconfig and Management/System Configuration/iCM Settings


Questions & Answers session

Summary of the day


16:30 - 17:30

End of day


Course information 
Class sizeUp to 4
DateOn request
LocationYour office or GOSS training suite
TrainerMarie Crosby or Aerynne Russell
Duration1 day
Price per organisationOn application
Skill levelIntermediate
Delivery styleClassroom