Antrim and Newtownabbey Council self-service case study
Discover how a suite of self-service, case management, bookings have improved Antrim and Newtownabbey's online customer services.
Call volumes have been slashed by 50% since Antrim and Newtownabbey Borough Council started using the GOSS Digital Platform's self-service functionality. Download the case study to find out how a suite of self-serve, case management and bookings have revolutionised Antrim and Newtownabbey Borough Council customer service and boost back-office efficiency.