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Mendip District Council enables Channel Shift with user-centric website

Mendip District Council is preparing for the digital future with a new five-year web strategy that will move more enquiries and transactions online, significantly reducing its service delivery costs.

A new website and mobile site, built using technology and consultancy​ from the public sector web specialists at GOSS, will keep pace with customers' changing technology usage patterns as more people turn to the web first for local government information and services.

Lucy Mitchard, ICT Officer (Web), Mendip District Council

GOSS was the only CMS vendor who also had a complete strategy for helping us to move more transactions online and make significant cost savings. We couldn't have done this with anyone else.