Sunderland City Council has recently improved its Community Chest process using GOSS Case Management. Sunderland's Community Chest initiative is a funding opportunity for eligible community groups and organisations to receive financial support for their projects. Using GOSS Case Management, the council has created a new process that allows businesses or groups to submit their Community Chest application, digitally streamlining the process for the team at Sunderland and enabling applicants to view the status of their application.
Download this case study to discover more about Sunderland's journey to improve their Community Chest application process and what successes GOSS Case Management is bringing to their organisation.
The improved Community Chest funding application process is much more efficient for both the applicant and administrator. Feedback from voluntary and community sector groups has been very complimentary in relation to how easy it is to use.
Louise Preece - Area Support Lead
Sunderland City Council
Case study at a glance...
Increased usage
152 Community Chest applications received from local community groups and organisations within the first 6 months of the service going live.
See moreCentrally managed
GOSS Case Management has enabled the digital team at Sunderland to centrally manage Community Chest applications, providing greater control and oversight of the entire process.
See moreApplicants kept informed
Automatic notifications on the progress and status of applications sent to applicants.
See moreEnhanced governance
GOSS Case Management is enabling Sunderland to provide enhanced governance and improved oversight capabilities.
See moreIncreased usage
152 Community Chest applications received from local community groups and organisations within the first 6 months of the service going live.
See moreCentrally managed
GOSS Case Management has enabled the digital team at Sunderland to centrally manage Community Chest applications, providing greater control and oversight of the entire process.
See moreApplicants kept informed
Automatic notifications on the progress and status of applications sent to applicants.
See moreEnhanced governance
GOSS Case Management is enabling Sunderland to provide enhanced governance and improved oversight capabilities.
See moreDownload case study
Get your copy of the Sunderland City Council Community Chest Case Study
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