Training and Onboarding

GOSS training courses and onboarding sessions can help meet needs across your entire organisation and will provide you with the necessary knowledge and understanding to fully maximise the potential your GOSS platform. As part of your GOSS journey, we will work with you to undertake a full training and onboarding consultation and skills assessment to make sure your plan meets your delegate and project objectives and fully maximises your training and onboarding budgets. Our courses include Digital Platform, Self Service, CMS, and Forms sessions and we can work with you to develop bespoke solutions when you need them.

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Introducing GOSS Training and Onboarding

GOSS training courses and onboarding sessions are designed with our delegates in mind. Well-trained staff ensure that your return on investment in your GOSS Platform is fully maximised. Training is an integral part of your GOSS project as well as an ongoing part of the GOSS service. Investing in training and onboarding ensures your staff skills are kept up-to-date, relevant and ensures you can keep making benefit of all the features and solutions of your GOSS platform.

Whether it's a bespoke session covering specific areas of our services or a standard off-the-shelf session, we can provide all the help you need to build and manage an engaging GOSS platform.  

Why GOSS Training and Onboarding?

  • Consistently high client satisfaction ratings with 97% of delegates rating our training as "Excellent" or "Very Good"
  • Professional, friendly trainers and consultants with GOSS product and industry expertise
  • Dedicated training and onboarding consultation with our experts designed to fully understand the needs and training requirements of your delegates and organisation
  • Detailed, high quality, hard and soft training documentation included as standard 
  • Small class sizes for maximum interaction and learning
  • Standard and fully customised courses and sessions
  • Delivery styles to suit you - webinars, on-site at your offices or come to us!
  • Laptops available if needed
  • Flexible payment options

 

GOSS Content

GOSS offer a range of training in the use of GOSS iCM for all levels of user from content editors, to web managers and system administrators.

GOSS Forms

Learn how to get the most out of your powerful forms package helping you to deliver first-class online services.

Business Process and Workflow

Let the GOSS Business Process Mapping training programme help you to develop simple yet functional processes and workflows, to improve your organisational service delivery.

Case Management

Training to help you fully understand and maximise use of your Case Management solution

Registrars

Training to help you fully understand and maximise use of your Case Management solution

Bookings

Training to help you fully understand and maximise use of your Bookings solution.

Technical Web Development

Learn with our expert technical trainers about how to create innovative and exciting website features.

Google Analytics / Universal Analytics

Our training will help you understand and improve upon your platform measurement capabilities.

Assisting Digital take-up

Help to Meet the Digital Service Standard and help your organisation continue to design digital services led by user needs

Online courses

These courses are delivered directly to your PC, for your ease and convenience.

Skills Levels and Delivery Styles

Helping your improve your skills and technological delivery

Training Feedback

Want to tell us what you thought about your training?
Training testimonials
West Mercia
Aerynne is the best trainer I have been tutored by, during my 28 years service with West Mercia... she is a credit to GOSS.
West Mercia Police
South Holland District Council
Tom was excellent, gave really good examples and was able to resolve the issues and mistakes we made perfectly. All went very smoothly. Tom was able to answer anything we asked him and explain things just how we needed them to be.
South Holland Council
Gateshead Council
Sarah and Luke provided training that was really well thought out and well put together. I am really impressed with the training we completed yesterday and it has opened up new possibilities within my role at the council.
Gateshead Council
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