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Using data to enhance service delivery

Lauren Hetherington, 15 November 2023 08:40
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Discover the transformative potential of leveraging data, specifically Power BI, to elevate service delivery and customer satisfaction.

Delivering personalised digital experiences

Lauren Hetherington, 15 November 2023 08:40
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Discover how to create an engaging digital journey through personalised experiences and user-centric design.

The human element in AI

Lauren Hetherington, 18 January 2024 15:10
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Discover the importance of ethics, accountability, and responsible AI practices in the public sector.

Designing citizen-centric websites

Lauren Hetherington, 18 January 2024 13:33
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Learn more about strategies for creating intuitive user experiences.

Meet the inspirational women at GOSS

Lauren Hetherington, 8 February 2023 08:04
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Get to know some of the women who work here at GOSS and what they enjoy about working here.

Building an effective digital self-service strategy

Lauren Hetherington, 15 November 2023 08:40
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Gain insights into how to create a successful digital self-service strategy in order to transform your customer experience.

Client collaboration at the GOSS Community Catch-Up

Lauren Hetherington, 13 February 2024 14:11
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Learn how GOSS clients in the East recently gathered to collaborate on common digital transformation challenges.

Meet the Creative Team

Lauren Hetherington, 23 January 2024 10:24
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Get to know our Creative Team and what they get up to at GOSS.

Balancing automation and human support

Lauren Hetherington, 14 November 2023 09:47
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Discover how to balance automation and human support to create an unparalleled customer journey in today's ever-evolving digital landscape.

The power and benefits of progressive web apps

Lauren Hetherington, 15 November 2023 08:40
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Find out how Progressive Web Apps (PWAs) are revolutionising digital experiences and offering unparalleled benefits for public sector organisations and their users.

Transforming public sector content with AI

Lauren Hetherington, 18 January 2024 13:33
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Find out how public sector organisations can transform content creation using AI.

Meet the Application Support Team

Shaun Jennings, 26 April 2021 17:38
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Get to know the members of the GOSS Application Support team better. We've caught up with Beth, Marie, Rachel, Ben and Sean to find out a bit more about what they do at GOSS.