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Using data to enhance service delivery

Lauren Hetherington , 15 April 2024 00:00

Discover the transformative potential of leveraging data, specifically Power BI, to elevate service delivery and customer satisfaction.

The power and benefits of progressive web apps

Lauren Hetherington , 29 January 2024 00:00

Find out how Progressive Web Apps (PWAs) are revolutionising digital experiences and offering unparalleled benefits for public sector organisations and their users.

The effect of COVID-19 on digital self-service delivery and the Public Sector

Shaun Jennings , 19 May 2021 10:22

In this latest blog post in our digital self-service series, we examine the extent of which the COVID-19 pandemic has affected plans for digital self-service within the Public Sector.

Meeting the needs of contemporary customer behaviour

Shaun Jennings , 22 November 2018 08:53

We look at a couple of simple ways your organisation can begin to tackle the evolving needs of your customers' contemporary behaviour.

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