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The role of leadership in driving successful digital transformation

Lauren Hetherington, 10 June 2024 00:00
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Using insights from our annual Digital Self-Service in the Public Sector reports, discover the critical role of leadership in driving successful digital transformation initiatives.

Norfolk County Council launch new websites using GOSS Platform.

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Discover what projects Norfolk County Council have been working on since becoming a GOSS client.

Future of public service delivery - trends and predictions

Lauren Hetherington, 27 May 2024 00:00
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Gain insight into the transformative trends and predictions shaping the future of public service delivery.

Northern Ireland Housing Executive choose GOSS Self-Service

Lauren Hetherington, 17 May 2024 00:00
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Find out how the Northern Ireland Housing Executive plans to empower and better serve their communities using GOSS Self-Service.

Using data to enhance service delivery

Lauren Hetherington, 15 April 2024 00:00
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Discover the transformative potential of leveraging data, specifically Power BI, to elevate service delivery and customer satisfaction.

Delivering personalised digital experiences

Lauren Hetherington, 1 April 2024 00:00
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Discover how to create an engaging digital journey through personalised experiences and user-centric design.

The human element in AI

Lauren Hetherington, 25 March 2024 00:00
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Discover the importance of ethics, accountability, and responsible AI practices in the public sector.

Designing citizen-centric websites

Lauren Hetherington, 11 March 2024 00:00
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Learn more about strategies for creating intuitive user experiences.

Meet the inspirational women at GOSS

Lauren Hetherington, 8 March 2024 00:00
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Get to know some of the women who work here at GOSS and what they enjoy about working here.

Building an effective digital self-service strategy

Lauren Hetherington, 26 February 2024 00:00
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Gain insights into how to create a successful digital self-service strategy in order to transform your customer experience.

Client collaboration at the GOSS Community Catch-Up

Lauren Hetherington, 13 February 2024 14:06
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Learn how GOSS clients in the East recently gathered to collaborate on common digital transformation challenges.

Meet the Creative Team

Lauren Hetherington, 12 February 2024 00:00
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Get to know our Creative Team and what they get up to at GOSS.