Videos
GOSS product best practice videos and event recordings.
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Improving customer enquiry management

Learn how Norfolk County Council have revolutionised their customer enquiries with a brand new end-to-end process.
Optimising search in the Digital Platform

Discover best practice for optimising your GOSS Digital Platform's search features for improved efficiency and user experience.
Balancing accessibility design and function

Learn how it's possible to blend design and function to create accessible, user-friendly websites and services using the GOSS Digital Platform.
MyGOSS updates and Platform tips

Discover updates we've made to your MyGOSS experience and the latest Platform tips and tricks.
Client show and tell (Autumn 2024)

Find out what successes the GOSS client community has had in delivering digital transformation.
2024 Keynote - Enhancing client support (Autumn 2024)

Explore the latest innovations we've made helping to keep your organisation's digital transformation efforts supported.
2024 Keynote - Product releases and updates (Autumn 2024)

Discover the latest updates, improvements, and innovations driving the future of the GOSS Digital Platform and other products.
Tips and tricks workshop (Autumn 2024)

Gain insight into how best to use your GOSS Digital Platform and what handy tips there may be to get the most out of it.
Developers' workshop (Autumn 2024)

Learn technical insight on building and delivering citizen services and processes using the GOSS Digital Platform.
Data management in the Digital Platform

Learn useful tips on how to manage your data more efficiently within your Digital Platform.
Product updates

Stay updated on recent improvements we've made to Task Management, updates on Case Management, and other product updates.
Troubleshooting using the Digital Platform

Discover helpful tips to troubleshoot using your GOSS Digital Platform, focussing on best practices and efficient ways of finding resolutions.