Preston City Council new CMS case study

Preston City Council has highlighted the importance of digital transformation in its latest economic strategy, but cannot proceed without a new content management system (CMS). Preston City Council needed a reliable solution that would help provide consistent uptime, improved accessibility, and the ability to easily create and edit website content - while also providing flexibility for third-party integrations in the future. After trialing several solutions, the council chose GOSS to deliver its new website CMS and online forms. Since being with GOSS, Preston City Council has transformed its website, It's now easier to navigate, has a more modern look and feel, and lets residents serve themselves - helping eliminate paper forms and labor-intensive administration.

Download this case study to discover more about Preston City Council and how they built their new website...

The new system has been so successful that council managers are now asking me to create bespoke websites for areas like tourism and the local economy. GOSS makes it easy to replicate our main website, so even if there's an annual event that needs its own site, I can create it in no time.

Ian Heslop - Digital and Web Manager
Preston City Council

Case study at a glance...

GOSS Forms

Web analytics

New website

Paperless forms

GOSS Forms

GOSS forms were used to create simple website forms using pre-set templates.

Web analytics

The team identified around 3,500 pages on the old website's CMS. Using web analytics to rank the pages in terms of traffic and importance, the team split the pages into sections, sifted the content, and copied the remaining pages to the new CMS.

New website

Regular visitors will notice significant differences compared to the old website. it's now easier to navigate, has a more modern look and feel, and lets residents serve themselves.

Paperless forms

The new website has helped eliminate paper forms and labour-intensive administration.

GOSS Forms

GOSS forms were used to create simple website forms using pre-set templates.

Web analytics

New website

Regular visitors will notice significant differences compared to the old website. it's now easier to navigate, has a more modern look and feel, and lets residents serve themselves.