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UKA Live: Can AI take citizen services to the next level?

Discover the power of AI in elevating online citizen self-service and its capacity to transform service delivery.

Shaun Jennings, 15 February 2024 07:53
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As local government organisations navigate increasing service demands amid financial constraints, AI is emerging as a promising tool in the public sector digital toolbox. In this recent webinar, a panel of experts delve into the truths beyond the buzz surrounding AI, examining its potential to revolutionise service delivery. Hosted by Helen Olsen Bedford at UK Authority, this expert panel consists of:

  • Rob McCarthy, CEO and Founder, GOSS 
  • Geoff Connell, Director of Digital Services, Norfolk County Council
  • Phil Rumens, Digital Services Manager, West Berkshire Council
  • Sam Smith, Director of Institute, Socitm

UKA Live: Can AI take citizen services to the next level? from UKAuthority on Vimeo.

Last modified: 28 February 2024 16:06