Case studies and reports
GOSS client successes and research into digital transformation.
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Stafford and Cannock Chase Council digital transformation case study
Stafford Borough and Cannock Chase District Councils have commenced transforming their customer experience and service delivery with a unified digital platform.
PSPS deliver digital success case study
Discover how PSPS enhanced Lincolnshire communities through digital innovation and customer-centric services.
Repurposing Bookings for HWRC case study
Discover how Antrim and Newtownabbey Borough Council and East Renfrewshire Council developed bespoke digital booking systems using the GOSS Digital Platform.
Antrim and Newtownabbey self-service platform case study
Discover how Antrim and Newtownabbey Borough Council have slashed call volumes in half with a new self-serve platform.
Powys County Council new self-service platform case study
Discover how Powys County Council have increased customer satisfaction using the GOSS self-service platform.