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Meet the Application Support team

Get to know the members of the GOSS Application Support team better. We've caught up with Marie, Dave, Mat and Martin to find out a bit more about what they do at GOSS.

Support team image

 

A part of our wider client support structure, the Application Support team are key in helping resolve GOSS clients' challenges. Always on hand to help answer a range of client queries and requests, the team is comprised of Marie, Dave, Mat and Martin. Discover a bit more about each of them below...

 

Marie Crosby v2

Marie Crosby

Client Support Technician


How long have you been at GOSS?: Since June 2004

What do you enjoy most about being on the Application Support Team?: I love finding solutions - those tickets that have you scratching your head for ages then the 'eureka' moment finally happens. Working on the training team also keeps the role varied and I love seeing clients getting excited about functionality they'd not seen before.  

If you could become any animal, which animal would it be?: Dolphin and hang out by some beautiful Islands and Corals

Top 3 things on your bucket list?: Climb Sydney bridge, dive the Great Barrier Reef and sky dive!

What's the best thing about working at GOSS?: The people! They really are amazing

 

 

Dave Milner v2

Dave Milner

Application Support Technician


How long have you been at GOSS?: 5 and a half years!

What do you enjoy most about being on the Application Support Team?: Variety of work and the different challenges it provides 

What's your go-to karaoke song?: The Righteous Brothers - You've lost that lovin feelin

What three items would you take with you to a deserted island?: It has to be four, sorry! Music, football, my bike and rum!

What's the best thing about working at GOSS?: Working with a great bunch of people, in my team and in the company 

 

 

Mat Lawrie v2

Mat Lawrie

Application Support Technician


How long have you been at GOSS?: Coming up to 5 years

What do you enjoy most about being on the Application Support Team?: Every day is different and there's always something new to learn

Favourite motto/quote?: Everyone's got a plan until they get punched in the mouth - Mike Tyson

Favourite place in the world?: Positano in Italy

What's the best thing about working at GOSS?: The people, truly lovely set of people to work with

 

 

Martin Carlsson v2

Martin Carlsson

Application Support Technician


Role at GOSS?: Application Support Technician

How long have you been at GOSS?: Three weeks

What do you enjoy most about being on the Application Support Team?: I get exposure to a variety of tickets giving me the chance to learn so much!

Favourite place in the world?: A hidden calm pool in a small river in a valley between the north Italian villages of Pratalungo and Agrano

Top 3 things on your bucket list?: Go to space somehow, climb one of the big 7, create something beneficial to all that will outlast myself

What's the best thing about working at GOSS?: The work-life balance