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DevOps/Site Reliability Engineer

Plymouth or Remote


At GOSS our mission is to ensure our clients maximise their online potential.  We do this by harnessing the best internet technologies to deliver innovative solutions that enhance customer experience, reduce costs, and provide a competitive advantage. To do this we have to stay on the leading edge of technology and innovation.

The GOSS Digital Platform helps to drive digital transformation within a wide range of public and private sector organisations across the UK, and each week more than 3 million people experience our work. Building software at scale is fun, challenging and changing constantly. We have helped our clients deliver new online services to their citizens from ferry disruptions, improved waste collection solutions to track and trace systems, as well complex integration into various 3rd party systems.

We are looking for a full time DevOps/Site Reliability Engineer to join our team.

The Role

As a Site Reliability Engineer you will work with different software development and operational teams across the business to help develop and maintain efficient and scalable solutions that support the hosting and provisioning of our software as a service platform. This includes implementing and maintaining operational task automation, configuration and secret management, Infrastructure as Code based cloud infrastructure, CI / CD applications and pipelines, monitoring and alerting solutions and cloud native application orchestration.

You will work in an internal role with internal customers focussing on an goal of reducing toil and increasing reliability, repeatability and efficiency. The team provide direct benefits to our internal customers, and by proxy benefits to our external customers and end users as well.

The Person

You will be working in a small SRE team with demonstrable experience in operational infrastructure management, task automation and infrastructure design and architecture. Experience with tooling such Kubernetes, Prometheus, Ansible and Terraform, as well as Amazon Web Services and Google Cloud Platform services are beneficial. Additional experience of working in an agile scrum based project team following Gitflow best practices is beneficial as well.

You are enthusiastic about new technologies, interested in the management, security, performance and stability of large scale hosting platforms and take pride in delivering a high quality of work.

Good communication skills are essential, you will be working closely with other teams and stakeholders across the business to identify their requirements, present solutions and train our internal users.


A degree (or equivalent) in Computer Science or a related discipline, and/or industry experience in a relevant field.

About GOSS

GOSS was founded in 1999, and today comprises over 75 great people. We are a growing software business based on the edge of Dartmoor. Our clients range from the public sector (Police Forces and Government) to private sector brands such as Brittany Ferries & Caledonian MacBrayne.

At GOSS, our values help us to achieve our goals as well as contributing to making GOSS a great place to work and develop:

  • We treat GOSS like it is our company.  We take ownership for getting things done.  Each of us is responsible for the quality of everything we do
  • We work together as one team, committed to and focused on achieving our company's core objectives and delivering value to our clients and their customers
  • We enjoy what we do and we always operate with respect and trust, in an ethical way
  • We value innovation and creativity.  Every experience is a learning opportunity
  • We actively support our communities through various events such as charity events and local industry talks


  • Flexible working hours and location
  • 31 days holiday including Bank Holidays, increasing by 1 day for each full year of service up to a maximum of 36 days
  • Company performance bonus
  • Long service award 
  • Enhanced maternity & paternity package
  • Cycle to work scheme
  • Access to reduced rate fitness scheme
  • Free refreshments
  • Free office parking

Things you need to know

Selection process

To apply, complete our short application form and upload your CV which you can find below.

Please contact us if you need the application form in an alternative format or if you require any reasonable adjustments to the selection process, including the interview (for example physical access, communication support, personal support).

Interview details

Interviews will be via Teams with the Team leader and potential team members which will last approximately 1 hour. You will be expected to be able evidence previous examples of your work and relevant experience.

Applications from candidates living outside of the UK will be considered for the position provided the candidates can demonstrate that they are eligible to work in the UK.

GOSS is proud to be an equal opportunities employer. This means that decisions concerning recruitment will be based on the needs of the business and not any assumptions based on sex, race, age, disability, gender reassignment, sexual orientation, married or civil partnership status, pregnancy or maternity, religion or belief.

As an employer we are committed to promoting and protecting the physical and mental health and well-being of all our staff.

Due to the large volume of applications GOSS receive, if you have not heard from us within 4 weeks of applying, on this occasion it is likely that you have been unsuccessful in your application.

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