Lewes and Eastbourne choose GOSS

Serving a total of 207,800 citizens Lewes District and Eastbourne Borough Councils are pioneering a new and innovative strategy of shared digital and online services through their jointly owned platforms. Both authorities exist as part of a two-tier local government system within the South-East of England, with East Sussex County Council taking control of wider county-based services.

For the past 10 years, Lewes and Eastbourne have been using a content management system site called Easysite, which has now come to the end of its lifespan. In order to provide staff at both authorities with a modern toolset, which will help them meet their online goals and ambitions, Lewes and Eastbourne needed an efficient, easy-to-use, and contemporary platform to continue their digital transformation journey. Having engaged in market research with several content management suppliers, they then selected GOSS as their official supplier via direct contract

Using the content management and forms capabilities within the GOSS Digital Platform, Lewes and Eastbourne are now able to automate several key processes quickly and add a suite of online forms to replace word and PDF documents on their site. With the Digital Platform's forms capabilities, the councils are also provided with an easy-to-use drag-and-drop forms designer, which enables non-technical users to build web forms with powerful functionality. Similarly, the content management capabilities in the Platform will allow Lewes and Eastbourne to publish engaging content to customers and citizens efficiently and securely. Furthermore, a number of thematic and accessible web designs are now available to Lewes and Eastbourne, which will help to ensure their citizen experience is user-friendly and streamlined.