Case studies and reports
GOSS client successes and research into digital transformation.
There are 10 results
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Stafford and Cannock Chase Council digital transformation case study
Stafford Borough and Cannock Chase District Councils have commenced transforming their customer experience and service delivery with a unified digital platform.
West Berkshire creating content using AI case study
Find out how West Berkshire Council embraced an innovative approach to content creation and case management using AI.
PSPS deliver digital success case study
Discover how PSPS enhanced Lincolnshire communities through digital innovation and customer-centric services.
Boston garden waste subscriptions case study
Discover how Boston Borough Council has enhanced garden waste services using the GOSS Forms integration.
Sunderland community chest case study
Find out how Sunderland City Council have updated their Community Chest application process using GOSS Case Management.
Hillingdon Council COVID grant scheme case study
Find out how Hillingdon Council delivered a COVID-19 grant scheme in just 4 days.
Barking and Dagenham COVID portal case study
Find out how Barking and Dagenham have created a COVID-19 support portal using the GOSS Digital Platform.
Preston City Council new CMS case study
Find out how Preston City Council have updated their Content Management System using the GOSS Digital Platform.
Antrim and Newtownabbey self-service platform case study
Discover how Antrim and Newtownabbey Borough Council have slashed call volumes in half with a new self-serve platform.
Powys County Council new self-service platform case study
Discover how Powys County Council have increased customer satisfaction using the GOSS self-service platform.
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