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London Borough of Barking and Dagenham helps save countless lives with a dedicated portal for isolated and vulnerable residents

A residents' COVID-19 assistance portal built using the GOSS Digital Platform has helped Barking and Dagenham council identify and provide help to its most isolated and vulnerable residents in record time.

GOSS deliver a professional service - 98% of GOSS clients agree

Discover how GOSS clients have rated us in our latest annual client survey.

Clackmannanshire Council make innovative use of GOSS Bookings in the wake of the easing of lockdown measures

With lockdown restrictions beginning to ease in Scotland, how is Scottish authority Clackmannanshire Council dealing with the waste disposal challenges in the wake of the lockdown.

Dumfries and Galloway deliver new integrated online support services to their residents and business amid the COVID-19 pandemic

Dumfries and Galloway Council release new pandemic-based services to support their citizens during the COVID-19 pandemic.

New dashboards keep track of vulnerable citizens' support requests during Coronavirus lockdown

Brand new Coronavirus dashboards have been developed to help GOSS Users keep track of those requiring help during the pandemic.

Vital Coronavirus services added to GOSS Community Library

New digital services added to GOSS Community Library, including vital services to help vulnerable citizens during the Coronavirus lockdown.

Antrim and Newtownabbey Borough Council slashes call volumes in half with a new self-serve platform

A suite of self-serve, case management, booking, performance, and live chat tools has helped Antrim and Newtownabbey Borough Council revolutionise its customer service and boost back-office efficiency.

Celebrating Women at GOSS

Here at GOSS we value each member of our team no matter their age, gender or background. And we always ensure that this is resonated across the business.

Plymouth Online Directory helps ease the pressure on critical services with a new website platform

Migrating its website to the GOSS Digital Platform has enabled Plymouth Online Directory to ease the pressure on health, social, and wellbeing programmes.

Busting Digital Transformation Myths

We bust some digital transformation myths to help you deliver improved online or digital services for your customers.

Lessons for Digital Transformation - It's all about mastering the basics

Our latest annual survey shows that digital self-service continues to evolve, albeit slowly. But there are signs of hope as the public sector adapts to a constantly changing digital world.

New CRM and Self-Service Platform Transforms Customer Experience for Chiltern and South Bucks Councils

Contacting the councils used to be a frustrating and inconsistent experience. Now the two authorities have streamlined service delivery with a new digital platform from GOSS.