News and Blog
London Borough of Barking and Dagenham helps save countless lives with a dedicated portal for isolated and vulnerable residents
A residents' COVID-19 assistance portal built using the GOSS Digital Platform has helped Barking and Dagenham council identify and provide help to its most isolated and vulnerable residents in record time.
Clackmannanshire Council make innovative use of GOSS Bookings in the wake of the easing of lockdown measures
With lockdown restrictions beginning to ease in Scotland, how is Scottish authority Clackmannanshire Council dealing with the waste disposal challenges in the wake of the lockdown.
Dumfries and Galloway deliver new integrated online support services to their residents and business amid the COVID-19 pandemic
Dumfries and Galloway Council release new pandemic-based services to support their citizens during the COVID-19 pandemic.
Brand new Coronavirus dashboards have been developed to help GOSS Users keep track of those requiring help during the pandemic.
A suite of self-serve, case management, booking, performance, and live chat tools has helped Antrim and Newtownabbey Borough Council revolutionise its customer service and boost back-office efficiency.
Migrating its website to the GOSS Digital Platform has enabled Plymouth Online Directory to ease the pressure on health, social, and wellbeing programmes.
Our latest annual survey shows that digital self-service continues to evolve, albeit slowly. But there are signs of hope as the public sector adapts to a constantly changing digital world.
New CRM and Self-Service Platform Transforms Customer Experience for Chiltern and South Bucks Councils
Contacting the councils used to be a frustrating and inconsistent experience. Now the two authorities have streamlined service delivery with a new digital platform from GOSS.