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New dashboards keep track of vulnerable citizens' support requests during Coronavirus lockdown

Shaun Jennings, 9 April 2020 10:59
Coronavirus Dashboards Update Thumbnail

Brand new Coronavirus dashboards have been developed to help GOSS Users keep track of those requiring help during the pandemic.

Vital Coronavirus services added to GOSS Community Library

Shaun Jennings, 30 March 2020 14:04
Coronavirus Community Library Update Thumbnail

New digital services added to GOSS Community Library, including vital services to help vulnerable citizens during the Coronavirus lockdown.

Lessons for digital transformation - It's all about mastering the basic

Shaun Jennings, 2 January 2020 14:42
DSS Survey 2020 Thumbnail

Our latest annual survey shows that digital self-service continues to evolve, albeit slowly. But there are signs of hope as the public sector adapts to a constantly changing digital world.

Getting to grips with the new accessibility regulations

Shaun Jennings, 4 January 2019 11:12
Accessibility

We take you through the new Public Sector website and mobile application accessibility regulations to find out what your organisation needs to be doing.

Meeting the needs of contemporary customer behaviour

Shaun Jennings, 26 July 2016 08:58
Digital self-service on a tablet365

We look at a couple of simple ways your organisation can begin to tackle the evolving needs of your customers' contemporary behaviour.