News and blog
The latest GOSS updates, client successes, and industry news.
Suffolk County Council chooses GOSS self-service
Suffolk County Council are the latest UK local government authority to select GOSS as their self-service provider.
GOSS Digital Platform for St Helens Borough Council
St Helens Borough Council choose the GOSS Digital Platform to deliver new a range of digital and online services to their citizens.
Chorley Council and South Ribble Borough Council choose GOSS Content
Chorley Council and South Ribble Borough Council are the latest UK local government authorities to select GOSS as their content management system provider.
Preston City Council improves reliability and accessibility with new web content platform
A new website CMS - including an intuitive forms package - has helped Preston City Council improve its online service access for residents, and its back office efficiency.
London Borough of Barking and Dagenham helps save countless lives with a dedicated portal for isolated and vulnerable residents
A residents' COVID-19 assistance portal built using the GOSS Digital Platform has helped Barking and Dagenham council identify and provide help to its most isolated and vulnerable residents in record time.
GOSS deliver a professional service - 98% of GOSS clients agree
Discover how GOSS clients have rated us in our latest annual client survey.
Dumfries and Galloway deliver new integrated online support services to their residents and business amid the COVID-19 pandemic
Dumfries and Galloway Council release new pandemic-based services to support their citizens during the COVID-19 pandemic.
New dashboards keep track of vulnerable citizens' support requests during Coronavirus lockdown
Brand new Coronavirus dashboards have been developed to help GOSS Users keep track of those requiring help during the pandemic.
Vital Coronavirus services added to GOSS Community Library
New digital services added to GOSS Community Library, including vital services to help vulnerable citizens during the Coronavirus lockdown.
Antrim and Newtownabbey Borough Council slashes call volumes in half with a new self-serve platform
A suite of self-serve, case management, booking, performance, and live chat tools has helped Antrim and Newtownabbey Borough Council revolutionise its customer service and boost back-office efficiency.
Plymouth Online Directory helps ease the pressure on critical services with a new website platform
Migrating its website to the GOSS Digital Platform has enabled Plymouth Online Directory to ease the pressure on health, social, and wellbeing programmes.
Lessons for digital transformation - It's all about mastering the basics
Our latest annual survey shows that digital self-service continues to evolve, albeit slowly. But there are signs of hope as the public sector adapts to a constantly changing digital world.